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Question 1 of 9
1. Question
An incident ticket at a broker-dealer is raised about Advertising of disposal services during conflicts of interest. The report states that the firm’s recent digital marketing campaign for its ‘Strategic Asset Disposal Program’ failed to include specific disclosures regarding the firm’s role as a principal in the transactions. A compliance audit conducted 45 days after the campaign launch identified that the firm frequently purchased the liquidated securities from retail clients for its own inventory. Under FINRA Rule 2210 and the Securities Exchange Act of 1934, which of the following actions must the General Securities Principal take to address this regulatory risk?
Correct
Correct: FINRA Rule 2210 requires that all retail communications be fair, balanced, and provide a sound basis for evaluating the facts. When a firm advertises a service to dispose of or liquidate securities and intends to act as a principal in those trades, this constitutes a material conflict of interest. The General Securities Principal is responsible for ensuring that such communications include clear, prominent disclosures regarding the firm’s role to prevent the advertisement from being misleading.
Incorrect: Retroactively filing an advertisement with FINRA does not cure a violation of content standards or the failure to provide required disclosures at the time of use. While institutional communications have different filing requirements, they are never exempt from the fundamental requirement to be fair, balanced, and not misleading. Relying on a general website disclosure is insufficient because specific promotional materials must contain the necessary context and disclosures to be considered balanced on their own merit.
Takeaway: Retail communications promoting liquidation or disposal services must explicitly disclose material conflicts of interest, such as the firm’s capacity as a principal, to comply with FINRA’s fair and balanced standards.
Incorrect
Correct: FINRA Rule 2210 requires that all retail communications be fair, balanced, and provide a sound basis for evaluating the facts. When a firm advertises a service to dispose of or liquidate securities and intends to act as a principal in those trades, this constitutes a material conflict of interest. The General Securities Principal is responsible for ensuring that such communications include clear, prominent disclosures regarding the firm’s role to prevent the advertisement from being misleading.
Incorrect: Retroactively filing an advertisement with FINRA does not cure a violation of content standards or the failure to provide required disclosures at the time of use. While institutional communications have different filing requirements, they are never exempt from the fundamental requirement to be fair, balanced, and not misleading. Relying on a general website disclosure is insufficient because specific promotional materials must contain the necessary context and disclosures to be considered balanced on their own merit.
Takeaway: Retail communications promoting liquidation or disposal services must explicitly disclose material conflicts of interest, such as the firm’s capacity as a principal, to comply with FINRA’s fair and balanced standards.
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Question 2 of 9
2. Question
When operationalizing Advertising of disposal services, what is the recommended method? A General Securities Principal is reviewing a marketing campaign for a Restricted Stock Disposal Desk targeting corporate insiders who need to liquidate control or restricted securities. To comply with FINRA Rule 2210, the principal must ensure that the communication:
Correct
Correct: Under FINRA Rule 2210, all retail communications must be fair, balanced, and provide a sound basis for evaluating the facts. Since Rule 144 involves complex legal requirements such as volume limits and holding periods, any advertisement of disposal services for these securities must include these details to avoid being misleading. The principal is responsible for ensuring that the communication does not omit material facts that would cause the material to be misleading.
Incorrect
Correct: Under FINRA Rule 2210, all retail communications must be fair, balanced, and provide a sound basis for evaluating the facts. Since Rule 144 involves complex legal requirements such as volume limits and holding periods, any advertisement of disposal services for these securities must include these details to avoid being misleading. The principal is responsible for ensuring that the communication does not omit material facts that would cause the material to be misleading.
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Question 3 of 9
3. Question
If concerns emerge regarding Advertising of disposal services, what is the recommended course of action? A broker-dealer is developing a retail communication for its ‘Restricted Stock Disposal Service,’ which assists corporate insiders in selling control securities. The draft advertisement claims that the firm’s proprietary algorithms ‘ensure the fastest possible disposal of restricted shares’ while strictly adhering to the volume limitations of Rule 144.
Correct
Correct: Under FINRA Rule 2210, all retail communications must be approved by a registered principal before the earlier of first use or filing with FINRA. The principal is responsible for ensuring that the communication is fair, balanced, and not misleading. Claims that ‘ensure’ a specific outcome or speed in the disposal of restricted securities under Rule 144 are generally considered exaggerated or unwarranted, as market conditions and regulatory volume limitations are outside the firm’s absolute control. Therefore, the principal must ensure such claims are qualified and balanced with appropriate risk disclosures.
Incorrect: Option B is incorrect because the SEC does not typically pre-approve or review broker-dealer advertisements; this is the responsibility of the firm’s principal and FINRA’s Advertising Regulation Department. Option C is incorrect because advertising a service to assist in the legal disposal of securities (such as Rule 144 sales) is permitted for retail audiences; the prohibition on general solicitation applies to the offering of unregistered securities, not the service of assisting in a compliant resale. Option D is incorrect because FINRA Rule 2210 applies to any written or electronic communication distributed to more than 25 retail investors within a 30-day period, including those that promote the firm’s general securities-related services.
Takeaway: All retail communications regarding securities disposal services must be approved by a principal and must provide a fair and balanced representation of the regulatory constraints and market risks involved.
Incorrect
Correct: Under FINRA Rule 2210, all retail communications must be approved by a registered principal before the earlier of first use or filing with FINRA. The principal is responsible for ensuring that the communication is fair, balanced, and not misleading. Claims that ‘ensure’ a specific outcome or speed in the disposal of restricted securities under Rule 144 are generally considered exaggerated or unwarranted, as market conditions and regulatory volume limitations are outside the firm’s absolute control. Therefore, the principal must ensure such claims are qualified and balanced with appropriate risk disclosures.
Incorrect: Option B is incorrect because the SEC does not typically pre-approve or review broker-dealer advertisements; this is the responsibility of the firm’s principal and FINRA’s Advertising Regulation Department. Option C is incorrect because advertising a service to assist in the legal disposal of securities (such as Rule 144 sales) is permitted for retail audiences; the prohibition on general solicitation applies to the offering of unregistered securities, not the service of assisting in a compliant resale. Option D is incorrect because FINRA Rule 2210 applies to any written or electronic communication distributed to more than 25 retail investors within a 30-day period, including those that promote the firm’s general securities-related services.
Takeaway: All retail communications regarding securities disposal services must be approved by a principal and must provide a fair and balanced representation of the regulatory constraints and market risks involved.
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Question 4 of 9
4. Question
An internal review at a listed company examining Advertising of destruction services as part of outsourcing has uncovered that the firm’s retail communications highlight a proprietary, multi-stage physical and digital destruction protocol for all sensitive customer data. However, the compliance department discovered that the third-party vendor contracted for these services since Q3 2023 utilizes a standard single-cut shredding process that does not meet the specific technical standards described in the firm’s brochures. The General Securities Principal is now tasked with addressing the regulatory implications of these promotional claims. Which of the following actions is the most appropriate regulatory response for the Principal to take regarding these communications?
Correct
Correct: Under FINRA Rule 2210 (Communications with the Public), all retail communications must be fair, balanced, and not misleading. Since the firm’s advertising claims a specific, high-level destruction protocol that is not actually being performed by the outsourced vendor, the materials are considered misleading. The General Securities Principal is responsible for ensuring that all communications are accurate. The immediate priority is to stop the distribution of the false information and ensure compliance with filing and recordkeeping requirements.
Incorrect: Allowing the distribution of misleading inventory is a violation of FINRA’s standards for communications with the public, regardless of cost-saving intentions. Verbal disclaimers are insufficient to cure a material misstatement in written retail communications. Seeking a retroactive waiver from the SEC is not a valid regulatory procedure for addressing misleading advertising and does not address the underlying compliance failure regarding Rule 2210.
Takeaway: A General Securities Principal must ensure that all claims in retail communications regarding outsourced operational safeguards are accurate and substantiated to prevent violations of FINRA Rule 2210.
Incorrect
Correct: Under FINRA Rule 2210 (Communications with the Public), all retail communications must be fair, balanced, and not misleading. Since the firm’s advertising claims a specific, high-level destruction protocol that is not actually being performed by the outsourced vendor, the materials are considered misleading. The General Securities Principal is responsible for ensuring that all communications are accurate. The immediate priority is to stop the distribution of the false information and ensure compliance with filing and recordkeeping requirements.
Incorrect: Allowing the distribution of misleading inventory is a violation of FINRA’s standards for communications with the public, regardless of cost-saving intentions. Verbal disclaimers are insufficient to cure a material misstatement in written retail communications. Seeking a retroactive waiver from the SEC is not a valid regulatory procedure for addressing misleading advertising and does not address the underlying compliance failure regarding Rule 2210.
Takeaway: A General Securities Principal must ensure that all claims in retail communications regarding outsourced operational safeguards are accurate and substantiated to prevent violations of FINRA Rule 2210.
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Question 5 of 9
5. Question
Excerpt from a policy exception request: In work related to Advertising of destruction services as part of internal audit remediation at an audit firm, it was noted that a registered broker-dealer distributed a promotional brochure to 40 prospective retail investors. The brochure highlighted the firm’s ‘Secure Destruction Services’ for physical and digital records as a value-add for high-net-worth clients to ensure compliance with Regulation S-P. The firm’s compliance department classified the brochure as correspondence and permitted a post-distribution review by a General Securities Principal. Which of the following best describes the regulatory status of this communication under FINRA Rule 2210?
Correct
Correct: Under FINRA Rule 2210, any written or electronic communication distributed or made available to more than 25 retail investors within any 30-calendar-day period is defined as a retail communication. Retail communications generally require approval by a registered principal before the earlier of first use or filing with FINRA’s Advertising Regulation Department. Because the brochure was sent to 40 prospective retail investors, it exceeds the 25-person threshold for correspondence and must be treated as a retail communication, necessitating pre-approval by a Series 24 principal.
Incorrect: Correspondence is defined as any written or electronic communication distributed to 25 or fewer retail investors within any 30-calendar-day period; since 40 investors were reached, this classification is incorrect. Institutional communications are those distributed solely to institutional investors; prospective retail investors do not meet this definition regardless of the subject matter. There is no broad exemption from principal approval for ‘administrative’ or ‘operational’ marketing materials if they are distributed to a retail audience in a manner that meets the definition of a retail communication.
Takeaway: Communications sent to more than 25 retail investors within a 30-day period are retail communications and require prior principal approval, regardless of whether they promote specific securities or general firm services.
Incorrect
Correct: Under FINRA Rule 2210, any written or electronic communication distributed or made available to more than 25 retail investors within any 30-calendar-day period is defined as a retail communication. Retail communications generally require approval by a registered principal before the earlier of first use or filing with FINRA’s Advertising Regulation Department. Because the brochure was sent to 40 prospective retail investors, it exceeds the 25-person threshold for correspondence and must be treated as a retail communication, necessitating pre-approval by a Series 24 principal.
Incorrect: Correspondence is defined as any written or electronic communication distributed to 25 or fewer retail investors within any 30-calendar-day period; since 40 investors were reached, this classification is incorrect. Institutional communications are those distributed solely to institutional investors; prospective retail investors do not meet this definition regardless of the subject matter. There is no broad exemption from principal approval for ‘administrative’ or ‘operational’ marketing materials if they are distributed to a retail audience in a manner that meets the definition of a retail communication.
Takeaway: Communications sent to more than 25 retail investors within a 30-day period are retail communications and require prior principal approval, regardless of whether they promote specific securities or general firm services.
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Question 6 of 9
6. Question
Following an alert related to Membership and registration requirements for FINRA members, what is the proper response? A General Securities Principal at a member firm is notified during an internal audit that a registered representative failed to disclose a misdemeanor conviction for shoplifting that occurred four years prior to their initial registration. The representative has been registered with the firm for two years. Upon further investigation, the Principal confirms the conviction involved a theft of property and was not previously reported on the representative’s Form U4.
Correct
Correct: Under FINRA rules and the Securities Exchange Act of 1934, a person is subject to statutory disqualification if they have been convicted within the past ten years of any felony or certain misdemeanors, specifically those involving theft, robbery, burglary, perjury, or fraud. When a firm discovers a reportable event that was omitted from a Form U4, it must file an amendment promptly, which is defined as within 30 days. Because the misdemeanor involved theft, the Principal must also evaluate the representative’s eligibility to remain associated with the firm due to the statutory disqualification criteria.
Incorrect: Placing a representative on heightened supervision or notifying FINRA within 10 days does not satisfy the specific requirement to amend the Form U4 within the 30-day window for disclosure updates. Reporting via Rule 4530 is a separate requirement for certain disciplinary events and does not replace the obligation to maintain an accurate Form U4 in the CRD system. Waiting for a state regulator’s determination before updating the CRD is incorrect, as the firm has an independent and immediate obligation to ensure the representative’s registration information is current and accurate.
Takeaway: Firms must amend Form U4 within 30 days of discovering a previously undisclosed misdemeanor involving theft, as such convictions trigger statutory disqualification if they occurred within the last ten years.
Incorrect
Correct: Under FINRA rules and the Securities Exchange Act of 1934, a person is subject to statutory disqualification if they have been convicted within the past ten years of any felony or certain misdemeanors, specifically those involving theft, robbery, burglary, perjury, or fraud. When a firm discovers a reportable event that was omitted from a Form U4, it must file an amendment promptly, which is defined as within 30 days. Because the misdemeanor involved theft, the Principal must also evaluate the representative’s eligibility to remain associated with the firm due to the statutory disqualification criteria.
Incorrect: Placing a representative on heightened supervision or notifying FINRA within 10 days does not satisfy the specific requirement to amend the Form U4 within the 30-day window for disclosure updates. Reporting via Rule 4530 is a separate requirement for certain disciplinary events and does not replace the obligation to maintain an accurate Form U4 in the CRD system. Waiting for a state regulator’s determination before updating the CRD is incorrect, as the firm has an independent and immediate obligation to ensure the representative’s registration information is current and accurate.
Takeaway: Firms must amend Form U4 within 30 days of discovering a previously undisclosed misdemeanor involving theft, as such convictions trigger statutory disqualification if they occurred within the last ten years.
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Question 7 of 9
7. Question
How should Advertising of destruction services be implemented in practice? A member firm is developing a new marketing campaign for its wealth management division that highlights the firm’s commitment to the Safeguards Rule under Regulation S-P. The campaign specifically promotes the firm’s use of a high-security, third-party document destruction service for all sensitive client records. As the General Securities Principal reviewing this retail communication, which of the following represents the correct supervisory requirement?
Correct
Correct: Under FINRA Rule 2210, any written or electronic communication distributed to more than 25 retail investors within a 30-day period is considered a retail communication. This requires a registered principal’s approval before the earlier of its first use or filing with FINRA. The principal is responsible for ensuring the content is fair and balanced, and that it does not make exaggerated or misleading claims about the security provided by the destruction services, as this would violate the general standards of commercial honor and just and equitable principles of trade.
Incorrect: Filing with FINRA is not required for general retail communications that do not involve specific products like options, investment companies, or variable products, unless the firm is in its first year of operation. Including a vendor’s internal audit reports (SOC 2) is not a regulatory requirement for retail communications. While correspondence (sent to 25 or fewer retail investors) allows for post-use review, a marketing campaign intended for a broader audience or prospective clients would be classified as a retail communication, necessitating prior approval.
Takeaway: Retail communications regarding a firm’s operational security and record destruction protocols must be approved by a principal prior to use and must adhere to the fair and balanced standards of FINRA Rule 2210.
Incorrect
Correct: Under FINRA Rule 2210, any written or electronic communication distributed to more than 25 retail investors within a 30-day period is considered a retail communication. This requires a registered principal’s approval before the earlier of its first use or filing with FINRA. The principal is responsible for ensuring the content is fair and balanced, and that it does not make exaggerated or misleading claims about the security provided by the destruction services, as this would violate the general standards of commercial honor and just and equitable principles of trade.
Incorrect: Filing with FINRA is not required for general retail communications that do not involve specific products like options, investment companies, or variable products, unless the firm is in its first year of operation. Including a vendor’s internal audit reports (SOC 2) is not a regulatory requirement for retail communications. While correspondence (sent to 25 or fewer retail investors) allows for post-use review, a marketing campaign intended for a broader audience or prospective clients would be classified as a retail communication, necessitating prior approval.
Takeaway: Retail communications regarding a firm’s operational security and record destruction protocols must be approved by a principal prior to use and must adhere to the fair and balanced standards of FINRA Rule 2210.
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Question 8 of 9
8. Question
A new business initiative at a wealth manager requires guidance on Advertising of disposal services as part of change management. The proposal raises questions about the firm’s plan to include a video testimonial from a long-standing institutional client who utilized the firm’s specialized liquidation desk to dispose of a large block of restricted stock. The marketing department intends to distribute this video via the firm’s social media channels to attract new corporate executive clients. According to the Investment Advisers Act of 1940 and the SEC Marketing Rule, which of the following actions must the firm take to ensure the advertisement is compliant?
Correct
Correct: Under the SEC Marketing Rule (Rule 206(4)-1) of the Investment Advisers Act of 1940, investment advisers are permitted to use testimonials in advertisements provided they meet specific disclosure requirements. These include clear and prominent disclosure of whether the person giving the testimonial is a current client, whether they were compensated (directly or indirectly), and any material conflicts of interest resulting from the relationship with the adviser.
Incorrect: Filing with FINRA is a requirement for certain broker-dealer communications under FINRA Rule 2210, but investment adviser advertisements are governed by the SEC and do not require pre-filing with FINRA. The absolute prohibition on testimonials for retail investors was removed with the 2020 amendments to the Marketing Rule, allowing them if disclosures are met. While Rule 144 compliance is a regulatory necessity for the underlying transaction, the advertising rule focuses on the integrity and disclosure of the marketing communication itself, not the legal verification of the client’s past trades by counsel.
Takeaway: The SEC Marketing Rule allows investment advisers to use testimonials if they provide clear and prominent disclosures regarding compensation and conflicts of interest.
Incorrect
Correct: Under the SEC Marketing Rule (Rule 206(4)-1) of the Investment Advisers Act of 1940, investment advisers are permitted to use testimonials in advertisements provided they meet specific disclosure requirements. These include clear and prominent disclosure of whether the person giving the testimonial is a current client, whether they were compensated (directly or indirectly), and any material conflicts of interest resulting from the relationship with the adviser.
Incorrect: Filing with FINRA is a requirement for certain broker-dealer communications under FINRA Rule 2210, but investment adviser advertisements are governed by the SEC and do not require pre-filing with FINRA. The absolute prohibition on testimonials for retail investors was removed with the 2020 amendments to the Marketing Rule, allowing them if disclosures are met. While Rule 144 compliance is a regulatory necessity for the underlying transaction, the advertising rule focuses on the integrity and disclosure of the marketing communication itself, not the legal verification of the client’s past trades by counsel.
Takeaway: The SEC Marketing Rule allows investment advisers to use testimonials if they provide clear and prominent disclosures regarding compensation and conflicts of interest.
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Question 9 of 9
9. Question
What best practice should guide the application of Advertising of destruction services? During an internal audit of the firm’s supervisory controls, a General Securities Principal is tasked with reviewing a new retail communication for a service that offers the secure destruction of physical securities certificates after digital conversion. To comply with FINRA Rule 2210, which of the following must the principal ensure is included in the advertisement to maintain a fair and balanced presentation?
Correct
Correct: Under FINRA Rule 2210, all retail communications must be fair and balanced. When advertising a service that involves the permanent disposal of physical evidence of ownership, the principal must ensure the communication clearly explains the nature of the service and the necessity of client consent, ensuring no material facts are omitted.
Incorrect
Correct: Under FINRA Rule 2210, all retail communications must be fair and balanced. When advertising a service that involves the permanent disposal of physical evidence of ownership, the principal must ensure the communication clearly explains the nature of the service and the necessity of client consent, ensuring no material facts are omitted.